Stakeholder Relationship Management

PRIORITIZING STAKEHOLDERS FOR PUBLIC RELATIONS

2006-08-17T10:29:00.000Z

The following article by Institute for Public Relations president and CEO Frank Ovaitt appeared in the July 24 2006 issue of PR News. PRIORITIZING STAKEHOLDERS FOR PUBLIC RELATIONS The squeaky wheel gets greased. But what if a different wheel is about to fall off the car? "How much attention does each stakeholder group deserve or require?" is a central question being raised by Dr.

The Stakeholder Paradox - extract from Sir John Sunderland's keynote at Henley this year

2006-08-14T15:11:00.000Z

Extract from theHENLEY PARTNERSHIP KEYNOTE LECTURE SERIES 2006 The Stakeholder Paradox Sir John Sunderland 13 July 2006In the twentieth century government became a player in business life: sometimes as owner or customer but more often in the form of taxer and regulator. All these new relationships were challenging but at least they were defined and recognized. Today business is expected

Stakeholder mapping - Clarity made simple

2006-06-09T14:26:00.000Z

I have just been working on how I can make The Clarity Concept, which Jon White Peter Prowse Dejan Verčič and I have been working at for longer than I care to remember, more accesible to practitioners.It is a way that Public Relations practitioners can develop a 360 degree view of the publics that are key to organisations.Using Gliffy, the free counterpart to Visio and it was not too difficult

Mapping stakeholders by communication channel

2006-06-02T13:15:00.000Z

I have been thinking about a new way of mapping stakeholders.This methodology starts by looking at all the channels for communication available to an organisation and identifying them by existing levels of importance and influence. The next phase being to identify which stakeholders are influenced by each of these channels. Finally one would map a go-forward approach to use and application of

2006-05-29T09:34:00.000Z

For most people, their understanding of an organisation is heavily mediated by the impression they have taken from the Internet. One way of identifying the information people seek about an organisation is to see what they search for online. One might seek to identify the extent to which a public may seek information about a generic interest and a specific company. Using new tools like Google

A new paper on stakeholedr management

2006-05-26T22:54:00.000Z

I am grateful to Keith Jackson for reminding me about the Brad Rawlins paper at The Institute for Public Relations web site.This paper is a good round up of the current debate about Stakeholder management. It attempts to differentiate between Stakeholder theory and the PR theory.The interesting part for me is his issue about how to identify stakeholders. This is what Jon White and I have been

Bankruptcies up 50% in the UK - Brown: "we have got to show in the next few days that we have sorted these problems out"

2006-05-05T14:44:00.000Z

The British government slipped out devastating news for many companies today.Hidden in the news of re-shuffle and local election results government spin doctors slipped out more bad news today.Company bankruptcies of 1,428 compulsory liquidations, an increase of 11.0% on the previous quarter and an increase of 29.5% over the same period last year will have dashed the hopes of many business people

National Health Service 'burying bad news'

2006-05-05T14:31:00.000Z

UK Stakeholders affected by the Department of Health are not working well together.With "seven out of ten GPs not providing their own out of hours services and standards slipping", a new stakeholder has been added to the patients, GP's, primary care trusts (PCTs) mix.Enter the National Audit Office (NAO) to improve the efficiency of evening and weekend GP cover.Health Minister Lord Warner,

Creating wealth - a stakeholder approach

2006-04-13T16:30:00.000Z

This post is about how Public Relations strenghtens the Ballance Sheet and increases profits using Stakeholder Relationship Management.Where companies can reduce costs, the effect on the bottom line is dramatic. A example provided by Mike Arenth, Cara Dunaway and Carrie Ericson in Supply and Demand Chain offers and example.But, as we all know it is not as easy as that and this post examines how

Who are the other stakeholders in the global economy?

2006-03-24T12:48:00.000Z

The Bush administration told China on Thursday that it will be looking for concrete actions to lower trade tensions between the two nations in advance of a U.S. visit next month by Chinese President Hu Jintao.Commerce Secretary Carlos Gutierrez, who will hold talks with Chinese officials next week in Beijing, said his message would be that the administration was looking for China to play a

Award for Barton Broad

2006-03-24T12:45:00.000Z

Clear Water 2000 was a partnership involving the Broads Authority, Norfolk Wildlife Trust, Anglian Water, the Environment Agency, East of England Development Agency and Norfolk Environmental Waste Services, with involvement by a wide range of stakeholder and community groups.Andy Brown, chief executive of English Nature, said: “The Barton Broad Clear Water project is a fantastic example of what

Public Disclosure Document Released for Northern Lights Upgrader Project

2006-03-24T12:42:00.000Z

Synenco Energy Inc., Managing Partner of the Northern Lights Partnership, released the Partnership's Public DisclosureDocument for the proposed Northern Lights Upgrader Project. The Document,which can be found on Synenco's website (www.synenco.com), providesinformation about the Project and the company's anticipated timelines forreceiving regulatory approvals, conducting the Environmental

Member states opt for a 'network EIT'

2006-03-24T12:39:00.000Z

EIT would bring together departments of universities, companies and research institutes to perform research, education and innovation activities in areas such as nanotechnologies, green energy and climate change. These departments and their personnel would be seconded to the EIT and thus cease to be part of their home organisations for 10-15 years. The EIT would receive funding from the EU budget

U.S. official urges China to be "responsible stakeholder" in world trade system

2006-03-24T12:36:00.000Z

A senior official with the U.S. Trade Representative Office (USTR) said here on Friday that China should be a "responsible stakeholder" in the world trade system. James Mendenhall, general counsel of the USTR told business people and reporters at a business luncheon that negotiations with his Chinese counterparts earlier this week was "constructive" and will help to solve trade

Brunel University launches national stakeholder consultation forums on e-Government

2006-03-24T12:31:00.000Z

Brunel University launches an ambitious programme of consultation forums across the UK for stakeholders to highlight challenges around the development of e-Government infrastructures. The move is part of a project towards the development of a Virtual Research Institute into eGovernment (VIEGO), funded by the Engineering and Physical Sciences Research Council (EPSRC) to help identify critical

Sun-Sentinel recommends Jennings, Vespo

2006-03-24T12:29:00.000Z

From the start, detractors have tried to paint Jennings, 29, as a fringe candidate who only has the ear of a radical few in Lake Worth. But that unfair assessment rang hollow in the March 14 election, when the high school youth mentor ran off with 737 votes, the third highest of eight candidates on the ballot, in her first run for elected office.Her strong showing is validation for years of hard

Stakeholder makes offer

2006-03-24T12:25:00.000Z

Business Reuters.co.in: "Hitech told the stock exchange earlier that Khandwala Securities had been appointed as merchant bankers for an open offer after Viswambharan acquired 24.85 percent in the company through the open market."

Schering AG Supports Bayer Offer: Financial News - Yahoo! Finance

2006-03-24T12:17:00.000Z

Schering AG Supports Bayer Offer: Financial News - Yahoo! Finance: "'The Executive Board has carefully examined the proposal considering the interests of all stakeholders. The price of EUR 86 per share in connection with several other important commitments is a good offer. Joining forces of Schering and Bayer will form a leading specialized pharmaceutical company', says Dr. Hubertus Erlen,

How to identify Stakeholders

2006-03-23T12:04:00.000Z

The typical citations in this blog come from people and organisations who use the term 'stakeholder'.One assumes (with a tinge of doubt) that they have audited their stakeholder groups and have a prioretised analysis to hand. This means they will have a stakeholder mapping model.To be effective organisations need good statistics to hand to help them in thier stakeholder relationships.Some of the

EU summit: Commitments for change

2006-03-23T12:02:00.000Z

José Manuel Barroso outlines the commitments he will ask from EU leaders at the spring summit When I announced the commission’s green paper on energy earlier this month I asked a rhetorical question: “Do we or do we not have the political will to forge a European common strategy on energy?” I will ask the same simple question at the summit, but it will not be rhetorical. Stakeholders and

Senate bill undercuts commission’s effectiveness

2006-03-23T11:59:00.000Z

Senate Bill 1785, as presently written, has several very serious flaws in the opinion of Save the Illinois River Inc..Many of these citizens have been ones who traditionally have demonstrated the most sincere dedication to protecting Oklahoma scenic rivers from degradation. They are stakeholders who will suffer the greatest loss if our scenic rivers and Tenkiller Lake are not protected from

Budget 2006: Grant Thornton's analysis

2006-03-23T11:54:00.000Z

Planning gains supplement and brownfield land - a no-score draw Property developers and landowners who were hoping that the Chancellor would drop the proposal to tax the uplift in land values when planning consent is obtained will be disappointed that the Planning Gain Supplement (PGS) is still on the agenda. A further announcement is expected toward the end of the year, which is likely to

Ireland: Minister Browne meets with commercial salmon fishing representatives

2006-03-23T11:51:00.000Z

23 March, 2006 - MINISTER John Browne T.D., described as productive yesterday’s meeting with several key representatives of the commercial salmon fishery industry in Dublin. The meeting was convened at the request of the representatives, following the recent recommendation made to the Minister by the National Salmon Commission. The representatives presented Minister Browne with a submission

FSA, OFT to Cooperate on Regulation of Payment Protection Policies

2006-03-23T11:48:00.000Z

"These improvements, and others like them that will be included in the Action Plan, will help reduce the administrative burdens on firms and assist in the delivery of risk-based regulation, the key objectives of the Hampton Report," said the announcement. "As such, and following consultation with stakeholders, the Government has concluded that a significant better regulatory outcome is

FSA, OFT to Cooperate on Regulation of Payment Protection Policies

2006-03-23T11:40:00.000Z

FSA, OFT to Cooperate on Regulation of Payment Protection Policies: "'These improvements, and others like them that will be included in the Action Plan, will help reduce the administrative burdens on firms and assist in the delivery of risk-based regulation, the key objectives of the Hampton Report,' said the announcement. 'As such, and following consultation with stakeholders, the Government has

EUROPA - Rapid - Press Releases

2006-03-23T11:37:00.000Z

EUROPA - Rapid - Press Releases: "There is a need to be able to demonstrate to stakeholders that EFRAG's opinions to the Commission in the endorsement process are objective and well-balanced. For this reason, the Commission is considering creating a separate small group of independent financial reporting experts to review EFRAGs opinions from these perspectives. These experts will not be

EUROPA - Rapid - Press Releases

2006-03-23T11:33:00.000Z

EUROPA - Rapid - Press Releases: "On the basis of the proposed national lists, the Commission, in agreement with the Member States, must adopt the lists of Sites of Community Importance. Scientific seminars are then convened by the Commission for each bio-geographical region in order to analyse the Member States proposals in a transparent way. They are open to the Member States concerned and

2006-03-23T11:23:00.000Z

Stakeholder Management Approach for Business Ethics

2006-03-23T11:20:00.000Z

Stakeholder Management Approach for Business Ethics: "A stakeholder approach to business. Richard is from Norwich and obtained a BA To conclude, the stakeholder view asserts that managers should manage theEthical issues in business: A philosophical approach (7th ed.). Strategic management: A stakeholder approach. Boston: Pitman. Gilligan, C. (1982).Stakeholder Management Approach to an Incident

mediations: Interpreting EuroBlog 2006

2006-03-23T11:15:00.000Z

mediations: Interpreting EuroBlog 2006: "For his presentation to the Stuttgart PR and Social Software Symposium Philip Young interpreted the results of EuroBlog 2006 in relation to the claims made for weblogs and social software by 'evangelists' such as Naked Conversationalists Scoble and Israel. I also highlighted two key findings which suggest European PR practitioners are either not aware of

Kruse Kronicle: Speaking in Tongues

2006-03-20T15:47:00.001Z

Kruse Kronicle: Speaking in Tongues: "Professor Elaine Sternberg of Tulane University made a solid case against CSR. She argued that, by giving a hazily defined class of 'stakeholders' a say over corporate decisions, 'CSR would deprive owners of their property rights.' She noted that, 'Business ethics is about conducting business ethically,' not about pursuing goals extraneous to the company's

Kruse Kronicle: Speaking in Tongues

2006-03-20T15:47:00.000Z

LeverWealth: Cracks in the Foundation of Stakeholder Theory by: Andrew R. Weiss Introduction

2006-03-20T15:44:00.000Z

LeverWealth: Cracks in the Foundation of Stakeholder Theory by: Andrew R. Weiss Introduction: Stakeholder Theory has become an established framework within which to identify and examine the impact of organization action. It has been used to inform discussion of corporate governance, business ethics, strategic management and organizational effectiveness.The model rejects the idea that the

Reflections of my life...: Stakeholders Management

2006-03-20T15:41:00.000Z

Reflections of my life...: Stakeholders Management: "Today, five officers from my department attended a workshop on Stakeholders Management. The resource person was Dr. Catherine Chandler-Crichlow from Toronto International Leadership Associates Inc. The session was interesting with a lot of interactions, presentations and role-plays. None of us escaped the drills and it was fun. The workshop

Attentio Blog » Blog Archive » Horizons 2020 - Future of social media (blogs

2006-03-20T15:38:00.000Z

Attentio Blog » Blog Archive » Horizons 2020 - Future of social media (blogs : "This means that there will be even more information available for companies to get access to, to get a broader understanding of what their consumers and stakeholders really feel about their brands and products and we think this is very exciting. Where 5 years ago the content posted on the Internet was mainly company

Communication measurement 101 at NevilleHobson.com

2006-03-20T15:36:00.000Z

Communication measurement 101 at NevilleHobson.com: "I was reading some of the excellent commentaries posted in the new IABC Communication Commons series of blogs which launched last month.One gem in particular caught my attention - Connecting inputs to outcomes, a common-sense and concise view of communication measurement by Angela Sinickas posted to IABC Measurement Commons.Break out specific

The Center for PR Education: The Best PR Has to Offer Managers

2006-03-20T15:34:00.000Z

The Center for PR Education: The Best PR Has to Offer Managers: "How cool is this? You're a business, non-profit or association manager. You decide to get serious about your public relations and shift the spotlight away from communications tactics. You implement an action blueprint that (1), helps you persuade your key external stakeholders to your way of thinking. And then (2), helps move them

UNU-MERIT Access 2 Knowledge Hub

2006-03-20T15:22:00.000Z

UNU-MERIT Access 2 Knowledge Hub: "UNESCO opens online platform for planning multi-stakeholder implementation of WSIS Plan of Action.

Ceiling Fan: BASF Publishes Corporate Report 2005, Report Struc

2006-03-20T15:18:00.000Z

Ceiling Fan: BASF Publishes Corporate Report 2005, Report Struc: "LUDWIGSHAFEN, Germany, March 14, 2006 -- Shaping the future is the title of BASF?s Corporate Report 2005. This year's report is structured along the lines of BASF's relevant stakeholder groups: shareholders, business partners, employees, neighbors and society, and the environment."

Vancouver Social Enterprise Forum: Workshop: April 6, On-line Stakeholder Engagement

2006-03-20T15:13:00.000Z

Vancouver Social Enterprise Forum: Workshop: April 6, On-line Stakeholder Engagement: "As part of SFUs Sustainable Communities initiative, Alexandra Samuel and Ann Svendsen will present a one day workshop to explore 'On-line Stakeholder Engagement'.... give you the knowledge and understanding to incorporate online tools into your own engagement toolbox. Designed for leaders from business,

pro2: Lord and lady Muck

2006-03-20T15:11:00.000Z

pro2: Lord and lady Muck: "Lord Rogan - chairman of Stakeholder Communications; visit to the Turkish Republic of Northern Cyprus (in 2004) as a member of the Friends of Northern Cyprus Group and guest of the Government of Northern Cyprus."

Understanding Organizational Stakeholders for Design Success

2006-03-20T15:02:00.000Z

????????: Understanding Organizational Stakeholders for Design Success: "Stakeholder analysis serves a dual purpose. Information gleaned from stakeholder analysis is helpful in creating design solutions that are appropriate to the business context. This is important for making sure that user experience design moves in concert with the rest of the company. Secondly, stakeholder analysis helps gain

Boston University IS850: Winning in the Network Era: Longtail blog (plus more longtail)

2006-03-20T15:00:00.000Z

Boston University IS850: Winning in the Network Era: Longtail blog (plus more longtail): The author comments on the consumer impact on the Lego Mindsotrm product. It is an interesting example of how consumers can influence prodded design and functionality. Is it practical that consumers become builders in the network era? Think about how that changes stakeholder management.

meetings industry soapbox: Happy Stakeholders, Aisle 7

2006-03-20T14:46:00.000Z

meetings industry soapbox: Happy Stakeholders, Aisle 7: "Wal-Mart Stores has posted an unusual help-wanted position on its Web site. The retail giant is looking to fill the post of, 'senior director of stakeholder management.' It's no secret that the worlds largest company has been criticized by its employees, its customers, and its vendors for years as being too monolithic. This new position

1 The Future Research Group Department of Commerce Massey University at Albany Working Paper 03.10

2006-03-16T13:25:00.000Z

1 The Future Research Group Department of Commerce Massey University at Albany Working Paper 03.10: "Relationship Marketing is evolving from an almost exclusive customer orientation to a stakeholder orientation including employees, suppliers, shareholders, the community, as well as customers. Business philosophy is also evolving from the traditional single business objective of achieving a single

Strategic Corporate Social Responsibility as Stakeholder Management:

2006-03-16T13:23:00.000Z

Strategic Corporate Social Responsibility as Stakeholder Management:: "The term corporate social responsibility (CSR) may cause unnecessary ambiguity for companies. In particular, global scale companies including SAMSUNG electronics and LG electronics keep spending various resources for the related activities without coherent notion on the concept of CSR. But what does corporate social

Stakeholder Analysis for Systems Thinking and Modelling

2006-03-16T13:20:00.000Z

Stakeholder Analysis for Systems Thinking and Modelling: Systems thinking and modelling framework involve five major phases: problem structuring, causal loop modelling, dynamic modelling, scenario planning "

Cracks in the Foundation of Stakeholder Theory by: Andrew R. Weiss Introduction

2006-03-16T13:16:00.000Z

Cracks in the Foundation of Stakeholder Theory by: Andrew R. Weiss Introduction"Stakeholder Theory has become an established framework within which to identify and examine the impact of organization action. It has been used to inform discussion of corporate governance, business ethics, strategic management and organizational effectiveness. Donaldson and Preston note that 'a dozen books and more

Intranet Portal Guide - Intranet Watch: Stakeholder Analysis and Stakeholder Management

2006-03-16T10:39:00.000Z

Intranet Portal Guide - Intranet Watch: Stakeholder Analysis and Stakeholder Management: "Influence is defined as the extent to which a stakeholder is able to act on project operations and therefore affect project outcomes. Influence is a measure of the power of the stakeholder. Factors likely to lead to higher influence include the extent of control over the project funding and the extent to

keepMEcurrent.com - Government News - Current Publishing, LLC

2006-03-16T10:25:00.000Z

keepMEcurrent.com - Government News - Current Publishing, LLC: "Connors said the chamber, health care providers and insurance carriers 'have been working together with an eye on improving not destroying' the Dirigo Health program. They feel the assessment is unfair since it would be paid by those employers that provide health insurance to pay for those that dont.The stakeholders group invited to

Ministers Meet With Agricultural Stakeholders on World Trade Organization Negotiations

2006-03-16T10:23:00.000Z

Ministers Meet With Agricultural Stakeholders on World Trade Organization Negotiations: "'Canada's agriculture industry has an important role to play in working with the Government of Canada to help us achieve an outcome to these negotiations that strengthens the Canadian economy and benefits the whole agriculture and agri-food sector. That is why today's roundtable discussion was so important,

Stakeholders want EFSA to play greater role in nutrition

2006-03-16T10:21:00.000Z

Stakeholders want EFSA to play greater role in nutrition: "The Parliament is rooting for a notification procedure, which would allow manufacturers to put a product on the market with a specific health claim without receiving authorization in advance. If doubts were raised over scientific basis on the claim, EFSA would then be called on to make a decision. However the Council favours full

Antigua Sun

2006-03-16T10:19:00.000Z

Antigua Sun: "The sick-out exercise may seem trivial from the perspective of persons, other than pilots, but in an overall sense, it is riveting. The problem must be assessed from a holistic perspective, not strictly from the pilots' standpoint. The pilots are not the only group which is aggrieved. There are other stakeholders in the overall scheme of things namely the company, its suppliers, the

$25m sponsorship deal leaves some crying into their beers - Cricket - Sport

2006-03-16T10:17:00.000Z

$25m sponsorship deal leaves some crying into their beers - Cricket - Sport: "AUSTRALIAN cricket stakeholders have expressed dismay over Cricket Australia's decision to re-sign major sponsor Foster's to a new five-year deal without courting interest from rival brewers."

Public schools to welcome gay rights- from Pink News- all the latest gay news from the gay community - Pink News

2006-03-16T10:15:00.000Z

Public schools to welcome gay rights- from Pink News- all the latest gay news from the gay community - Pink News: "The recommendations were drafted by Haynes and Wayne Jacobsen of BridgeBuilders, an organisation that helps schools and communities find common ground on religious issues. Representatives from the Christian Educators Association International (CEAI) and the Gay, Lesbian and Straight

allAfrica.com: Nigeria: You're Cowards, Galadima Tells Stakeholders

2006-03-16T10:12:00.000Z

allAfrica.com: Nigeria: You're Cowards, Galadima Tells Stakeholders: "FA Chairman, Ibrahim Galadima yesterday branded stakeholders as cowards for refusing to settle their differences with him and preferring to go to Zurich to present the case to World soccer-governing body, FIFA. 'I called them for us to discuss but they preferred to wash their dirty linens before the international community.

Shetland embraces fish farm code

2006-03-16T10:10:00.000Z

Shetland embraces fish farm code: Speaking before heading off to the code's launch at Dynamic Earth, in Edinburgh, David Sandison, Shetland Aquaculture's general manager, said: 'The code has evolved from other standards and codes that the industry has adopted in the past.'What sets it apart is that it has been adopted at a national level, setting a firm benchmark that will be recognised by all

Basketball stakeholders disagree on FIBA 'amendment' - INQ7.net

2006-03-16T10:07:00.000Z

Basketball stakeholders disagree on FIBA 'amendment' - INQ7.net: "Basketball Association of the Philippines (BAP) president Joey Lina said yesterday the stakeholders misunderstood the essence of the memorandum of understanding between the FIBA and the POC, a fact contested by two major proponents of the formation of the new group.

Using on-line tools to re-purpose information

2006-03-14T14:57:00.000Z

In developing relatioinships with stakeholders, there is a case for examining how information has to be provided as part of creating relationships. Examples include re-purposing information to provide different content for different approaches.

The Clarity Concept

2006-02-18T11:03:00.000Z

The Clarity Concept is one of the few strategy combined software solutions to aid relationship management decision making.This blog provides an interactive centre for discussion of the issues raised and the capabilities available.